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Unfortunately over the years the Casino Rewards group have made numerous policy decisions that have to be considered to be unjust when dealing with players they've deemed to be undesirable which is a great shame as otherwise they offer a quality product.
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Zodiac casino is part of the Casino Rewards group. Cashable - Can be withdrawn once the wagering requirement is complete. Email Testing Record December - 19 hours 7 minutes December - 54 minutes June - 1 hour 22 minutes November - 4 hours 50 minutes July - 1st email - 56 minutes.
Zodiac hold the following gambling licenses: They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service.
As such the value of this license for players depends largely on the professionalism of the ADR service utilised. You can find further information regarding this regulator's complaint policies here.
Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints.
Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA.
You can find further information regarding this regulator's complaint policies. Points are earned at the following rates: Zodiac — Deposit Limit Found for the Casino.
Zodiac — casino revoked payment Found for the Casino. Zodiac — will not withdraw my funds Resolved. Zodiac Casino reserves the right to suspend all activities on the account until the account details are verified.
We reserve the right to withdraw the availability of any offer or all offers to any Player or group of Players. Zodiac Casino shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with its website or content; including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or line failure, any misuse of the site or its content or any errors or omissions in content.
Zodiac Casino reserves the right to close or suspend a Player's account. Zodiac Casino will not abuse its relationship with the player by any unauthorised activity on the player's computer system.
Account Dormancy If after 60 days the Player's Casino account shows no activity, it will be considered dormant. In this eventuality, in the interest of reducing the risk of theft or misappropriation of funds, Zodiac Casino will remove any remaining funds for safekeeping.
These funds can be returned to the Player's Casino account upon request, providing the Player successfully answers a few quick security identification questions.
Inter-Account Transfers The transfer of funds between individual accounts are strictly prohibited. That is until such time as the casino is satisfied that appropriate permission has been granted by the cardholder or financial account holder for the card, ewallet or financial account to be used.
If a transaction is successfully processed using 3D Secure authentication, cardholder permission may be assumed. It is the Cardholder's responsibility to retain copies of transaction records and website policies and rules.
It is the Cardholder's responsibility to know the laws concerning online gambling in the country of domicile. Any withdrawals that are made by bank wire or cheque will only be payable to the name used when registering with the site and if a debit or credit card has been used to deposit funds the name must correspond to the name registered on the card.
Updating or adding additional payment details may only be made within the Casino software or by contacting customer services.
Only one Preferred Method Of Payment may be active at any point in time. Any withdrawals are subject to the charges specified under the banking section.
Due to e-commerce and online gaming regulations and also requirements by the Financial Action Task Force FATF , Zodiac Casino reserves the right to conduct a security review and may require you to provide such security documents that the Casino deems necessary in order to maintain our high levels of customer protection and security.
Should it be deemed necessary the casino may also require these documents to be certified by a registered Notary. This includes, but is not limited to: Please note that an Account Holder's withdrawal may experience a slight delay due to our identity verification process.
Use of bots and Illegal Software The use and abuse of malicious software and bugs in any of the gaming software provided on the Casino platform is illegal.
In the unlikely instance that a bug is detected in the gaming software, the Player must inform Zodiac Casino immediately.
The use of software to influence or modify the outcome of any of the games in the Poker or Casino for financial gain is strictly forbidden and any monies acquired in this way will be deducted from the Account Holders funds.
Any financial gains made under these conditions will be confiscated. Interruptions in play Zodiac Casino is not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to the game play.
Refunds may be given solely at the discretion of The Casino Management Zodiac Casino shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with the Zodiac Casino website or its content; including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the site or its content or any errors or omissions in content.
In the event of systems or communications errors relating to the generation of random numbers, bet settlement or other element of the Product, we will not be liable to the Player as a result of any such errors and we reserve the right to void all bets on the games in question.
In the event of a Casino system malfunction all wagers are void. We reserve the right to refuse or limit any wager s at our sole discretion for any reason whatsoever.
In circumstances where a stake is deemed to be or is declared void by us at our discretion, any sum deducted from your account with respect to that stake or wager shall be credited to your account.
Wagers shall only be valid if accepted by our server and subject to the Agreement. Until acceptance, no communications from the Player shall be binding on us and all information displayed on this site constitutes an invitation to play only.
Malfunction whether on a Website or your equipment voids all pays and plays. Should we determine to waive a rule in the interest of fair play to you, it shall only be for that instant and shall not set a precedent for the future.
In the event of a Website system malfunction all bets are void. Availability of Offers Offers and bonuses are regulated by the promotion terms and condition and bonus account terms and conditions.
All Zodiac Casino offers are intended for recreational Players and Zodiac Casino may in our sole discretion limit the eligibility of customers to participate in any promotion.
Collection of winnings Winnings are added in the selected currency for Player's account to the cleared balance of the account. Should the Player wish to withdraw some or all of their balance, the Player may select how much they wish to have paid back.
If there are any concerns or queries regarding the collection of winnings please email The Casino Support Centre. We promote responsible gaming by: Gambling is a form of leisure and entertainment but can become addictive.
We promote responsible gambling by offering: Cooling-off periods from 24 hours to 3 months. Self-exclusion period of 6 months.
The setting of deposit limits. Referrals to problem gambling organisations. Please see our Responsible Gambling Policy for full details.
Should there be any claim or dispute arising from past or current transactions please contact us. If we are unable to settle the dispute we will refer the dispute to an arbiter, such as IBAS, whose decision will be final subject to full representation given to all parties involved.
Financial Institution Zodiac Casino is not a financial institution and thus any deposits made into Player's account are not due any interest payments on the deposit s whatsoever.
Account Holders are strictly prohibited from utilising Zodiac Casino and its systems to facilitate arbitrage through Currency Exchange transactions.
Where Zodiac Casino deems that an Account Holder has deliberately used the aforementioned systems for financial gain through arbitrage, any gains will be forfeited and deducted from the Account Holder's balance without warning or notification.
Such fees are not typical for the majority of our customers but in the unfortunate event of your incurring such fees you agree that the casino will not be liable to you for these fees.
All bonus monies will be credited as points to the player's Casino Rewards account. Each individual deposit made with Zodiac Casino is considered a single deposit for the purpose of this promotion.
The total of successive deposits cannot fulfil the sign up bonus requirements - each deposit is only considered individually. Therefore the first five 5 individual deposits ONLY will determine the bonus amounts allocated for the purpose of this promotion.
Your deposit may be cashed-in, providing any minimum bet requirements associated with redeemed bonuses have been satisfied. The first deposit bonus is subject to 60 times play-through before your balance may be cashed in.
Subsequent bonus amounts credited to a player's bonus account after the first deposit bonus will be subject to 30 times play-through before they may be cashed in.
The wagering requirements for withdrawal purposes will start being counted from the time all Bonus monies are added to the Casino account.
The Player acknowledges that in order to be eligible for any promotion or bonus, they must be playing with the primary currency used in the country where they have a registered address from where they are playing.
Zodiac Casino reserves the right to withhold bonuses resulting from deposits in any currency made in contradiction to this condition.
This promotion must be claimed by making a first deposit within 7 days, after which Zodiac Casino reserves the right to modify the promotion.
General Promotion Terms and Conditions All promotions can only be claimed once per computer, mobile device, person, household, family, household address, email address, credit card number, IP address or shared computer environment such as a library, workplace, fraternity, university or school.
Any winnings associated with a bonus being claimed more than once will be confiscated and the casino account locked. Unless specifically stated otherwise, no two promotions can be used in combination and promotions only apply to deposits and wagers on the Zodiac Casino software download.
Every effort will be made to credit the Player's account with any promotional points within one business day or sooner.
Promotions that are earned over a time period such as weekend or monthly bonuses will be awarded within one business day following the end of that time period i.
In the interest of avoiding any confusion related to promotions and any winnings transferred to the Real account, the Player agrees to commit to the following wagering requirements.
The Player's deposit may be cashed-in, providing any minimum bet requirements associated with redeemed bonuses have been satisfied. Bonus amounts credited to a Player's bonus account are subject to 30 times play-through before they may be cashed in.
The exception applies where the bonus is the first deposit bonus, where this is subject to 60 times play-through before your balance may be cashed in.
The contributing percentages are as follows: All Aces Video Poker - please be aware that this game will not count towards wagering requirements and no loyalty points will be earned when playing.
Casino Rewards reserves the right to refuse a promotional bonus for any reason whatsoever, including, but not restricted to Player abuse.
In the event that the Player has not made a deposit at this or any other Casino Rewards member casino, you may not redeem more than one sign up bonus within the Casino Rewards network, regardless of the individual casino offering the sign up bonus.
In the event that Zodiac Casino deems a Player to have misused a casino account for the exploitation of promotional offers, without ever demonstrating any degree of risk with personal funds or serious intention to play, the redemption of all such promotional offers, including but not limited to sign-up bonuses, will be suspended until such times as the Player demonstrates a playing history whereby a risk of personal funds is periodically demonstrated at the Casino.
Promotional offers by email are for the intended recipient only and cannot be transferred. If you are not the intended e-mail recipient, the offer is null and void.
All casino promotions are reviewed regularly and we reserve the right to change the offer and or terms at any time.
Winnings will not be affected but the players balance will be adjusted to reflect the correct amount when any error is detected.
The sign up bonus is determined by the date an account is opened. If a Player opens an account but leaves it dormant for a period of time, the Player will still be awarded the sign up bonus that was active when they joined Zodiac Casino.
If, while playing at Zodiac Casino, the Player wins a sum regarded by the Casino Management as worthy of publicity, the Player agrees to be available for any event of such nature arranged by Zodiac Casino.
At all times, Zodiac Casino will do its utmost to protect Player's privacy. Employees, officers and directors of Zodiac Casino, its promotional or other agencies, licensees and licensors, service providers and any other associated or affiliated companies shall not be eligible for entry.
The same terms shall apply to the direct families of such persons. We contribute to and make use of a shared industry database of promotion abusers and fraudsters.
Individuals known from this database will not be eligible for any promotional offers and Zodiac Casino reserves the right to lock their account and refuse access to Zodiac Casino.
Only promotions specifically advertised on this Casino's website will be honored by the Zodiac Casino. Any promotional offer issued by any other party, including but not limited to affiliated persons or organizations, may not be recognized by this Casino and are thus deemed invalid.
Any promotional CD offer distributed by Casino Rewards is for the intended recipient only and cannot be transferred.
Players must have received a written invitation addressed to them from Casino Rewards in order to take advantage of any part of this promotion.
Any promotion or giveaway run by Zodiac Casino for any kind of merchandise or cash is not inclusive of any taxes, registrations, licensing, insurance, postage or delivery unless otherwise stipulated within the promotion terms and conditions.
Any cash prizes awarded by Zodiac Casino will be paid directly into the recipient's Casino Rewards account or casino account. Cash Account Terms and Conditions include: For Players who receive a first deposit or sign up bonus, a minimum of 60 times the bonus balance must be wagered prior to making a withdrawal from their Cash account.
Please note, as a Player's bonus balance clears from their bonus account to their cash account the wagering required to withdraw from the cash account will also decrease.
Slots and Parlor Games before attempting a withdrawal. Bonus Account Terms and Conditions A Player's total account balance consists of a cash account balance and a bonus account balance.
A Player's bonus account cannot be cashed in, but can be used to place wagers. Even if you are brand new to online gambling, and have never played at a casino online before, you will be guided through the sign up process, and be inside playing the games with your welcome bonus in no time.
The welcome bonus in place at Zodiac Casino is very simple, and will give all new players the opportunity to try out any of the hundreds of games available in the casino.
See our Zodiac winners list here. There is a reason the Mega Moolah online slot is so famous: When playing Mega Moolah, you have the chance to win any of its four jackpots: Mini, Minor, Major and the Mega.
Every time a player places a bet on the game, the jackpot pool increases. There is no limit to how high the jackpot can grow, and anyone can win the big prize at any given moment.
You can play Mega Moolah on your computer using the downloadable software, or on your phone using the mobile version of the casino.
Discover this safari-inspired progressive slot game and give yourself the chance of hitting the multi-million dollar jackpot. Zodiac casino is run on the Microgaming software, and uses their extensive range of top quality casino games.
Whether you like to play the slot games or you favour the table games, you will find a massive range to satisfy your needs.